Accounts & Subscriptions
33 articles
- Why can't I log in to Rebrandly?
- How can I log in with an email and password instead of Google Sign-in?
- Is there a way to manually reset my account's usage statistics?
- When do my monthly limits reset?
- What happens to my teammates and workspaces if I downgrade?
- How do I change my Rebrandly password?
- How do I reset my Rebrandly password?
- Can I subscribe without an automatic renewal?
- How do I set up two factor authentication (2FA) on my account?
- How do I change the email address on my account?
- What happens to my account limits and features when I cancel my subscription?
- Can I upgrade or downgrade my plan before my subscription renewal?
- How do I cancel my subscription and move to the free plan?
- How do I remove and anonymize my Rebrandly data?
- How is monthly usage calculated?
- Does Rebrandly accept purchase orders (POs)?
- What is the refund policy for domains?
- Why are my plan and pricing different from the pricing page?
- How do I cancel my domain renewal?
- Why is my custom domain billed separately?
- How do I cancel or change my subscription to an add-on?
- Why can't I delete my credit card or payment method?
- Does Rebrandly offer tax exemptions for tax-exempt organizations?
- Can I pay for my Rebrandly subscription with a wire transfer?
- Can my invoices be sent by email?
- Where do I find my invoices?
- How do I manage my payment methods?
- What payment methods does Rebrandly accept?
- Can I buy add-ons instead of upgrading my account?
- Where can I find my current plan information and renewal date?
- Does Rebrandly offer refunds?
- How do I keep or upgrade my plan if I've started a cancellation or downgrade?
- What happens if I reach my link limit on an enterprise plan?