There could be several reasons why you are unable to log in to your Rebrandly account. Here are some common issues and solutions:
Incorrect Email or Password:
Double-check that you are entering the correct email address and password.
You can always reset your password via email by clicking Forgot Password? on the login page and entering the email address that's in your account.
Account Suspension:
If you see an "Account Suspended" message, it might be related to a violation of Rebrandly's terms of service or other issues. Contact support if you think this is an error.
Two-Factor Authentication (2FA):
If you have enabled 2FA, make sure you are entering the correct verification code from your authentication app.
Browser Issues:
Clear your browser cache and cookies.
Try using a different browser or device to log in.
Email Verification:
Ensure that you have verified your email address. Check your inbox (and spam folder) for a verification email from Rebrandly and follow the instructions to verify your email.
If you've tried all these and are still having trouble, contact support for assistance.