Since the login email is a critical part of your credentials and we need to guarantee secure access to any Rebrandly customer, our team will review your request in order to determine if you are the legitimate owner of the account or if you have the right to take the ownership of it.
In order to change the email address used to log into Rebrandly you need to send a request to our support team: firstname.lastname@example.org
It is important that the email is sent from the same email address you use to login into Rebrandly*.
I would like to change the login e-mail of my Rebrandly Account.
The current login e-mail is:
The new e-mail I wish to use is:
*In case you do not have control/access over that email, please provide the following information also:
- A screenshot of the links management page https://app.rebrandly.com/links.
- If you have a credit card on file (paid users):
- last 4 digits of the credit card, the date and the amount of the last successful transaction.
Once we receive your request it will take approximately 24 working hours to change the email address if eligible.
IMPORTANT NOTE: it is not possible to process the request in case the new e-mail you want to use is already used in an existing Rebrandly Account. If that is the case we may decide to delete that account.
This Article is About:
- How to Change the Email Associated With Your Login
- Changing the Email Associated With Your Rebrandly Account
- Managing Your Rebrandly Account