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Connect a Domain I Already Own / Change My DNS

Comments

11 comments

  • Mark

    Awesome!!! This was exactly what I was looking for, amazing!!!

    2
  • Graham Smith

    Hi

    Just purchased a domain through you in order to set-up a custom domain, but I can't get past the "What is your domain name?" page, as when I enter the domain it comes up with Domain Already Exists.

    I did follow the procedures, and selected 'I own a spare domain', but just can't get passed the page in order to change thea ctual DNS.

    Just wondered if I also have to wait a bit before I can do this?

     

    Many thanks

    Graham

    0
  • Gianni Fiore

    Hi Graham,
    When you purchase a domain in Rebrandly, you don't need to configure the DNS, as we do it for you. You can already use this branded domain in your account to short your URLs!

    Feel free to reach us in case you need more,

    Best,
    Gianni
    Rebrandly

    0
  • Maurizio

    Hi Marciano,

    DNS settings are incorrect, please send us a screenshot of them to support@rebrandly.com, we are happy to help.

    0
  • Shane Keller

    I cannot find the Spare Domain section. THe link for it goes to a 404 page.

    0
  • David

    Hi Shane, sorry about that, there was an error in the URL. Now it's fixed.  https://app.rebrandly.com/domains/setup-dns 

    0
  • Bryce Adams

    Hi. I have had this set up for a while but now that you offer SSL for all levels I would like to "undo" this. Currently, the DNS are set up as Karl and Rose (Cloudflare). How do I "undo" this? Do I just change the name servers back to my usual name servers and that's all? Thanks in advance.

    1
  • NeighborVoice

    So... let's say, hypothetically, a certain bonehead new user correctly connected a domain that was not being used for a live website, but now realizes it wasn't truly spare and I - uh, they - do want to connect it to a live website.

    Can I undo the action described above and return my domain to other use? And I'm sure that'll negatively impact existing shortlinks... what's the most common way to manage that? Thank you!

    1
  • Prakash Chandra

    Hi but acha apse siy hi ju Kam ki pltfay kiy jriy siy Kam mil

    0
  • Ben Filippelli

    We moved our domain from GoDaddy to Cloudflare, and did not bring over the proper record. We added it now, and hopefully the system will detect the change. I don't want to delete and re-add because it will break all the existing links, or if I bring the same domain in will they all still work?

    0
  • Dario

    Hi Ben,

    I need more details to fully understand your question. It appears that a domain was transferred between providers, and during this process, the DNS settings that pointed to Rebrandly weren't preserved and were reset instead. To get all your links working again with that domain, you'll need to reconfigure those DNS settings as shared in the article, and it seems you already did it!

    If this doesn't resolve your issue or if you require further assistance, don't hesitate to get in touch with support and provide your domain name so they can perform the necessary checks.

    0

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