When you purchase a domain through Rebrandly, you'll need to verify your email address with our third-party domain provider to keep your domain active.
Check your domain's status
Go to the Domains page in the navigation menu to check your domain status.
Domains purchased through Rebrandly - We are a third-party domain reseller. If you purchase a custom domain through Rebrandly, you'll receive an email from Tucows/OpenSRS with the subject “WHOIS privacy validation"—be sure to check your spam folder if you haven't seen it. You must verify your email address using the message sent to your inbox.
If you don’t complete the email verification for a Rebrandly/Tucows domain within 15 days, your domain will be suspended as required by law. If you can’t find the email, contact our support team through the chat below, and we’ll help you reactivate your domain.
Check if your account is in good standing
Your account can be suspended for non-payment or creating links that have breached our Terms of Use.
Payment issues - Log in and check your payment method and billing activity by clicking your profile > Settings > Payment method.
Account suspension - If you can't log in to your account, it may have been suspended for breaching our Terms of Use. This will happen if our services are used to distribute spam, illegal content, or engage in unlawful activities. For more details, see Why is my account suspended?
Rebrandly links stay active with a 99.99% reliability. You can always check our system status page to verify that our systems are functioning, or if there is an unlucky 0.01% moment.