Rebrandly's 99.9% Uptime SLA

At Rebrandly we understand that each and every link you create is important. A branded link that's not directing to its destination URL could cause frustration, and we're continuously working to ensure the reliability of our platform. 

Our main platform is hosted on Amazon Web Services (AWS) and our public uptime page can always be checked in real-time at status.rebrandly.com

We will always endeavor to maintain the availability of our service. In the rare situation that we're not able to, for any reason, customers will only be entitled to a refund of fees already paid by them relative to the total number in minutes of the downtime of the service. 

In any case, refunds will not exceed the fees already paid by the customer. 

Please see our Terms and Conditions for a full breakdown of our refund policy. If you have any questions please don't hesitate to reach out to our team! 

This Article is About: 

  • Rebrandly refunds 
  • What happens if Rebrandly goes down
  • Rebrandly Uptime 

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