How Does Click Tracking Over-Quota Work?

Note: over-quota for subscription features is not available anymore for new plans, starting from May 2, 2023. - The over-quota is therefore still applied only to the previous plans.

Rebrandly tracks the clicks on your links each month to provide you with click statistics. If your account hits the click tracking threshold, here's what happens:

Free subscriptions: Free plans track up to 5,000 clicks per month. After you reach the click limit we will stop tracking any additional clicks until the next month. 

Paid subscriptions: Premium plans have differing click thresholds. If you hit your click limit, we'll automatically bill you for additional clicks according to the over-quota pricing for your subscription.

If you're worried that your click traffic will cause you to incur significant over-quota fees and would like to avoid the additional billing, you can contact us to halt the over-quota click tracking on your account. If you choose this option we will stop tracking the clicks on your account past the plan threshold, and you will not have the option to pay for additional clicks. Note that to enable over-quota tracking again, you must contact us and ask for us to reset over-quota pricing, we will not reset it by default. 

If you'd like to speak to us about your plan, usage or over-quota billing please get in touch on Rebrandly.Support/Contact.

This Article is About:

  • Over-quota billing support
  • Over-quota pricing 
  • Rebrandly billing 

See Also:


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  • 0
    Dhiren Shihora

    what happens after I reach 5000 clicks limit?? will use still be able to reach the destination url or it will show error after 5000 clicks???

  • 0
    Why sometimes the link in Safari (IOS) doesn't work? does not access the link.
  • 0

    Hi, I have the same question. Does the link STOP working all together or only the tracking?

  • 0

    Only tracking will stop working. All the links will continue redirecting.

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