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Free SSL Cert for All Branded Links



  • Gonzalo Lopez Quesada

    Great David!

    Two questions:

    If i have my own SSL certificate set up in my server through my cPanel, am i able to share https rebrandly links in a subdomain level? (For example:

    And, to do that, do i have to upgrade to a paid plan?

  • Gianni

    Hi Gonzalo,

    The SSL certificate must be installed on the servers which handle the user requests/clicks with https. If you use your domain or subdomain with Rebrandly via DNS configuration, all the http/https requests will arrive directly to Rebrandly servers, so it is necessary that Rebrandly (and not third-party servers like servers of your hosting provider for example) handles your certificate.

    Yes, an upgrade is necessary, because any pre-existing SSL certificate cannot be automatically installed on Rebrandly servers.

    Available if you need more help, you can reach us at for specific inquiries on your domains

  • Danial Wildansyah

    Hi David,

    In order to use custom SSL certificate, I need to upgrade to a paid plan. Can it be on any one of the paid plans? Or is i has to be a specific one?



  • Brian Gorbett

    When turning on SSL in settings, the SSL is not trusted on my Mac (have not tested in browsers on Windows yet). Is there something I am doing wrong? Is this a paid option? I will pay if I knew that was the problem. Thanks.

  • Gianni

    Hi Brian,
    Rebrandly initiate a request to get an SSL certificate for all branded domains, no matter the plan you have. Sometimes the request takes longer, there are few reasons why it happens:
    - your DNS changes are not yet visible worldwide and the Certification Authority cannot confirm/verify that the domain is pointing to Rebrandly
    - or, your DNS configuration is somewhat wrong, we are aware of issues with misconfigured AAAA or CAA records.

    It appears to us that both of your branded domains are properly configured with an SSL certificate.
    You can check for that anytime in tools like this one here

    One of the two domains has been added recently (today), so this might be the reason you are contacting, as you tested the https redirection "too early" and the certificate was not there yet. Can you please test it again now, possibly in Incognito mode to reset your browser's caching behaviors?


  • S Yousuf

    When I turned on SSL in settings for my custom domain, a orange link appear below "ssl certificate not active"
    It has been almost 24 hours past but still it is not activated. When I try shortened any link the page redirect to warning page says page not save to load. Is it because I'm using free plan?

  • Gustavo Bonato

    Hello! I have included a new domain ( more than a week ago and the SSL certificate was never issued for this domain.

    Is there something I can do to push this certification to be implemented? I understand it should all be automated via Rebrandly.


  • Gianni

    Hello Gustavo,
    We have just inspected your DNS configuration and found out there's an error with it: 1798 IN A 1798 IN A 1798 IN A

    When you configure a domain name to point Rebrandly, you are supposed to make sure you had deleted all the pre-existing A records. In this specific case, there is a misconfiguration in that you have an A record pointing to This is not a Rebrandly IP, and this is likely the reason why Rebrandly wasn't able to generate an SSL certificate for your domain name.

    Please fix this configuration problem (delete this DNS A record) and reach out to so that our Support team can manage to restart the verification procedure.

    Thanks for reaching,

    Gianni Fiore

    CTO at Rebrandly

  • Rusty Ellis

    It's been several days and my Rebrandly SSL Cert isn't working ("SSL Cert Not Active Yet"). Ideas? (

  • jb

    Hi Gianni, 

    I am also facing the same problem with the last 2 enquirers. It has been several days since I’ve last added my subdomain ( and browsers are still detecting a problem with the SSL and labeled my link as an unsecured link. 

    Could my wildcard A record (* be the cause of this? 

    Please advise. 

    Thanks in advance! 


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