In this article, you will learn how to use the Rebrandly dashboard to:
- change your subscription
- turn off auto-renewal
Support with your Rebrandly subscription
Before changing your subscription, we recommend that you check out the following resources which can help you get the most out of your Rebrandly subscription:
Don’t take our word for it. Read our customer: Case Studies.
How to change your subscription plan
Choosing an alternative subscription is simple. Simply choose an alternative plan to suit your needs by clicking here.
How to turn off auto-renewal or cancel your Paid subscription
If you have a PAID subscription and you want to cancel your account and deactivate all your links:
- Login into your dashboard.
- Go to the subscription section
- Click to:
- Click on the “Change your plan” button if you wish to change to another paid plan that better suits your needs. You will redirect to our Pricing page with all features and volumes available for each plan.
- Click on the “Cancel subscription” button if you wish to cancel your subscription and turn off auto-renewal. Follow the in-app instructions.
How to reinstate your Paid subscription
If you change your mind, you can reinstate your previous plan for as long as your current billing subscription has not yet expired:
- Login into your dashboard
- Go to the subscription section
- Click on the “Renew plan” link
- Click on the “Renew plan” button to confirm you wish to reinstate the plan.
Important: if the plan does not exist anymore on the pricing page, you cannot reinstate it!
How to cancel your Free subscription
If you have a Free subscription and you want to deactivate your account and lose all your links:
- Login into your dashboard.
- Go to the subscription section
- Click to the link at the bottom of the page. Follow the in-app instructions.
Frequently Asked Questions
-
What happens if I cancel my subscription?
Canceling your subscription will downgrade to free your account at the end of the current billing period.
-
Can I downgrade to the free plan without losing my links and QR codes?
When you cancel your paid subscription, you'll automatically move to the free plan. You'll keep access to your dashboard and all your existing links will continue working normally. However, you'll no longer have access to the premium features and higher usage limits that came with your paid plan.
-
Can I reinstate my subscription?
Yes, you can reinstate your subscription if the plan is still available on our pricing page at any time before the expiration date of the current billing period using our self-service tools. You can find the reinstatement option in the subscription tab of your dashboard.
- What happens to my domains after I cancel my subscription?
Any domains purchased through Rebrandly will not be affected by canceling your subscription. They will continue to automatically renew on their scheduled expiration dates unless you specifically turn off auto-renewal for those domains.
This Article is About:
- Change your subscription
- Turn off auto-renewal
See Also:
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